I was contemplating what to do and landed on https://consumerhelpline.gov.in/ when I was researching how to file a case in consumer court. I searched online (mainly reddit) a bit to see if filing a complaint there helps. Some people said it does usually, but takes like 2 months. I thought that's better than nothing so decided to give it a try and called their helpline number where their staff noted down my complaint. I got an SMS with the complaint number which I used to login to their ... Hi, I filed a case in edaakhil against Flipkart. But my case got reverted with following details. Can someone please explain what they mean? Please,case file again in proper format,follow given points- 1-District consumer Act & Consumer forum name will change in 2019,so you will change name and sections in his complainant set. 2-Documents all pages to be self attested as true copies with name and date 3-Aadhar card copy self attested has not been filed. 4-Filing Performa all pages (duly ... Most of the time this works in small matters and esp. if you have strong evidence to prove your case. If not resolved by Consumer Helpline, move to file formal complaint on edaakhil .nic.in before concerned Consumer Forum (but before that check if you can do this by yourself or else you may have to contact an advocate). I don't know anything about this edaakhil . I searched somewhere on YouTube saying that I have to appear in the court for this process as this is a upper level process than filing complaint on NCH portal. Can u guys give some suggestions on what to do in this case?