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A relationship manager is a business professional with responsibility in customer-oriented sectors like banking, financial services, insurance, and others where long-term client engagement and satisfaction are substantial. The core objective of an RM is to build and maintain a relationship with his clients wherein their varied needs are addressed while ensuring them customized service that inspires loyalty and long-term engagement. Relationship managers operate as the bridge that connects a ... Unlock Relationship Manager roles and responsibilities! Simple guide to what RMs do, key skills & career paths. Learn all about this vital role. Relationship Manager job description A Relationship Manager is responsible for building and maintaining positive relationships with customers, identifying opportunities for business growth, and resolving customer complaints. They possess excellent communication and problem-solving skills and work closely with sales and marketing teams to boost profitability and customer satisfaction. A Relationship Manager (RM) is a professional responsible for managing and strengthening a company’s connection with its customers or clients. Their role is to understand each client’s needs, ensure they are satisfied with the company’s services or products, and build long-term trust. They act as a dedicated point of contact, someone the client can rely on for support, advice, or quick resolution of any concerns. Whether it’s solving a problem, suggesting a better solution, or simply ...