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Have you heard of the SPOC, an online training course offering an alternative to the famous MOOCs? In an increasingly demanding economic context, the continuous improvement of employee skills is becoming a major challenge for companies. The objective? To remain competitive and in line with an ever-changing market. And to achieve this, online courses are becoming increasingly popular. What is the definition of a SPOC? What types of SPOC exist, and how do they differ from MOOCs or COOCs ... Adopting a single point of contact (SPOC) in your organization can be a game-changer, offering a variety of benefits that boost performance and efficiency across the board. By bringing all end-user requests to one central spot, a SPOC facilitates clearer communication and cuts through the clutter. A Single Point of Contact (SPOC) is a designated individual or team responsible for managing all communications, requests, and escalations related to a specific service, process, or project. 7 definitions of SPOC. Definition of SPOC in Business & Finance. What does SPOC stand for?